by Karen Duggan | Strategy
Being in any business means you’re also in the customer service business. Every time you’re in contact with a customer, a potential new client or the public in general, a show of sincere appreciation for meeting them will make a huge impression. A creative,...
by Bixa Media | Infographics, Search Engine Optimization
Search engine optimization, also known as SEO, is a complex process that can be difficult to understand, even for those who eat, sleep and breathe digital marketing. Nonetheless, it’s is a crucial part of EVERYONE’s digital marketing strategy. If you...
by Lauren Davis | Social Media Marketing
There’s no denying that social media is growing at an ever-increasing rate. It’s nearly inescapable, both in casual conversation and for business. Take a look at some of these statistics for some of the most popular social media sites: Facebook: 1.06 billion monthly...
by Karen Duggan | Strategy
What do your customers think of your company? Have you ever asked them? Do you survey them with questions that are going to give you meaningful information? If you do, you’re in a miniscule minority. If you don’t, it’s probably not a majority you want to be in....